Pet Mountain Reviews

Top 10 PetMountain.com Alternatives:

1. Chewy: Known for its extensive range of pet products and excellent customer service.
2. Petco: Offers a wide variety of pet supplies, including food, toys, and accessories.
3. Petsmart: Provides a comprehensive selection of pet products and services.
4. Amazon: Features a vast array of pet supplies with fast shipping options.
5. Walmart: Offers affordable pet products and convenient shopping.
6. Pet Supplies Plus: Known for its neighborhood pet store feel and wide selection.
7. PetFlow: Specializes in pet food and supplies with auto-ship options.
8. Only Natural Pet: Focuses on natural and holistic pet products.
9. EntirelyPets: Offers a variety of pet supplies and medications.
10. 1800PetSupplies: Provides a wide range of pet products and accessories.

These alternatives offer diverse options for pet supplies, catering to different needs and preferences.

To open an account on PetMountain.com, follow these steps:

1. Visit PetMountain.com: Go to the website's homepage.
2. Click on "Sign In": Located at the top right corner of the page.
3. Select "Create Account": This option will be available on the sign-in page.
4. Enter Your Information: Provide your email address, create a password, and fill in any other required details.
5. Submit: Click on the "Create Account" button to complete the process.

Once the account is created, you can log in anytime using your email and password. Enjoy shopping and earning rewards with your new PetMountain account!

PetMountain.com has a simple return policy. If a customer is not 100% satisfied with their pet supplies, they can return any unused product in the original packaging within 30 days from the date of purchase. However, original shipping charges are non-refundable. If PetMountain.com made a mistake or the item arrived defective, customers should not attempt to return the items. Instead, they should contact PetMountain.com at 1-888-373-8686 or email contact@petmountain.com. Refunds are typically processed within 1 week of receiving the return. Please note that PetMountain.com does not offer an exchange policy or store credit on returned items. A refund will be processed back to the original payment method at the time of purchase.

As for the shipping policy, PetMountain.com offers free shipping on all orders with a sub-total over $49. Orders under $49 pay a flat-rate of $3.95 for ground shipping delivered in 1-5 business days. They do not charge extra for heavy or oversized products. The shipping charge will be displayed at checkout for the customer's convenience. Orders are shipped within 1 business day of ordering. PetMountain.com currently ships within the 48 contiguous United States and does not ship to Hawaii, Alaska, Internationally, PO Boxes, APO, FPO, or DPO addresses. They have partnered with USPS and FedEx for deliveries. Tracking numbers are emailed upon shipment for the customer's convenience.

Petmountain.com is a one-stop-shop for all pet needs. It offers a wide range of pet supplies including food, toys, treats, and other pet products. The website caters to various pets including dogs, cats, aquariums, ponds, reptiles, birds, and small pets.

One of the popular services is the PetCash Rewards program where customers can earn PetCash for discounts on every purchase. The website also offers free shipping on orders over $49 and fast delivery within 1-5 days.

The website stocks over 15,000+ pet supplies from more than 200+ brands. Some of the top-selling brands include Zoo Med, Kaytee, Hikari, Tetra Pond, KONG, API, Dingo, Marineland, Nylabone, ZuPreem, Four Paws, Hartz, Tetra, Zilla, Natures Miracle, and Vitakraft.

Popular product categories include Reptile Terrariums and Covers, Dog Training and Behavior, Aquarium Water Care, Small Pet Cages and Habitats, Bird Toys, Pond Water Pumps, and Cat Flea and Tick products.

The website is known for its competitive prices and excellent service. All products are brand new and come with applicable manufacturer warranties.

To get in touch with the customer service at PetMountain.com, one can call at 1-888-373-8686. This line is available Monday-Friday. Alternatively, an email can be sent to contact@petmountain.com for assistance. Please note that most orders process quickly and can enter the shipping process within minutes. If an order has shipped and has a tracking number, it cannot be changed or canceled. For any changes or cancellations prior to shipment, it is advised to contact them immediately.

PetMountain.com has mixed reviews from customers. On Trustpilot, it has an average rating of 3.5 with some customers praising the easy ordering process and product delivery, while others have expressed dissatisfaction with customer service. On Sitejabber, PetMountain.com has a rating of 2.9 stars from 49 reviews, with most customers generally dissatisfied with their purchases, frequently mentioning customer service problems. However, on ResellerRatings, PetMountain.com has a high rating of 4.73 stars. It's important to read reviews and make an informed decision before making a purchase. Please note that these reviews are subject to change and it's always a good idea to do some research before making a purchase from any online retailer.